Faq

Q: What is codecanyinscript.com?
A: codecanyinscript.com is an online marketplace for high-quality digital products and scripts, designed for developers, designers, and businesses.

Q: Are you affiliated with codecanyon.net?
A: No, we are not affiliated with codecanyon.net or any other online marketplace. Cobra Online Services Private Limited operates independently as codecanyinscript.com.

Q: How do I create an account?
A: You can create an account by clicking on the "Sign Up" button and filling out the registration form with your details.

Q: How do I list a product for sale?
A: Once you create an account, you can list a product by navigating to the "Sell" section and completing the product submission form.

Q: What types of products can I sell on codecanyinscript.com?
A: You can sell digital products such as scripts, plugins, templates, themes, and other software-related items.

Q: How do I purchase a product?
A: To purchase a product, browse our catalog, select the product you want, add it to your cart, and proceed to checkout.

Q: What payment methods do you accept?
A: We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options.

Q: Is my payment information secure?
A: Yes, we use secure payment processing and data protection protocols to ensure your payment information is safe.

Q: Can I get a refund on a purchase?
A: Refunds are granted according to our Refund Policy. Please review the policy for detailed information on eligibility and procedures.

Q: How can I contact customer support?
A: You can reach our customer support team by emailing Info@codecanyinscript.com.

Q: How often do you update your product listings?
A: Product listings are updated regularly to ensure the latest and highest quality offerings are available to our users.

Q: How do I update my account information?
A: You can update your account information by logging into your account and navigating to the "Account Settings" section.

Q: How do I reset my password?
A: If you need to reset your password, click on the "Forgot Password" link on the login page and follow the instructions.

Q: Can I sell products as a team?
A: Yes, teams can collaborate and sell products under a single account, provided they comply with our terms and conditions.

Q: Are there any fees for listing products?
A: Please refer to our Fees and Pricing page for detailed information on any listing or transaction fees applicable.

Q: How do I report a problematic seller or buyer?
A: If you encounter any issues with a seller or buyer, please contact our customer support with the details, and we will take appropriate action.

Q: Do you offer support for purchased products?
A: Product support is typically provided by the seller. Please refer to the product description for specific support details.

Q: Can I leave reviews for products I purchase?
A: Yes, after purchasing and using a product, you can leave a review to share your experience with other users.

Q: How do I withdraw my earnings as a seller?
A: Sellers can withdraw their earnings by going to the "Earnings" section and selecting their preferred withdrawal method.

Q: What are your guidelines for product quality?
A: We have strict quality guidelines that all products must meet before being listed on our platform. These guidelines ensure reliability and usability.

Q: How do I know if a product is right for me?
A: Each product listing includes a detailed description, features, and user reviews to help you make an informed decision.

Q: Can I request customizations for a product?
A: Some sellers may offer customization services. You can contact the seller directly through their profile to inquire about customizations.

Q: How do you handle intellectual property rights?
A: We respect intellectual property rights and require all sellers to certify that they have the right to sell their products. Any violations can be reported to us.

Q: What should I do if I encounter a technical issue with the site?
A: If you experience any technical difficulties, please contact our customer support team with the details, and we will assist you promptly.

Q: How can I stay updated on new products and promotions?
A: You can subscribe to our newsletter and follow us on social media to receive updates on new products, promotions, and other announcements.